Frequently asked questions
What's in the box?
The Novice is designed as a beginner witch course, every month containing a different lesson in witchcraft.
You will get 6 to 10 full size items related to that month's theme, which can be crystals, spell kits, golden plated/925 sterling jewelry, books, tarot/oracle decks, and many more.
On top of the that, you will receive beautifully designed guides and/or charts containing educational information on witchcraft practice, and how to properly utilize and care for your new tools.
Also included, is our exclusive monthly moon calendar to help you plan your rituals or intention setting.
<gdiv></gdiv>
Where are the products sourced from?
Part of the box is filled with our exclusive handcrafted and/or custom made items.
Soul Spell Society's goal is to connect new witches with other witches, so we also partner with witch owned small businesses from all over the globe.
Is the package non-descriptive?
Yes!
We understand not all witches are ready to share their path with the world, so every box comes in a discrete mailer bag/box.
Inside is where the magick happens, with a sturdy box made to protect your new witchy tools. :)
Do you ship internationally?
We do!
We cover partial shipping costs for international witches, lowering the fees to $17 for Canada, and $27 for the rest of the world!
Please note that some countries charge additional customs duties.
<gdiv></gdiv>
When will I get my box?
All boxes ship in the last week of the month.
Returning subscribers, or returning one-time purchase clients (welcome back!), ordering before the 23rd of the month, will receive that same month's box. If your order after the cut-off date, you will receive the following month's box.
What is your refund/return policy?
Some of our items are handmade and/or custom made, so all sales are final and not eligible for returns or refunds.
We make sure your box is properly packaged and ready to handle the rough love they can undergo while travelling to your doorstep, but in the unfortunate event of a missing or broken item, we will work with you to make it right.
You can reach us at support@soulspellsociety.com
When are subscriptions renewed?
Monthly subscriptions auto-renew a month after date of purchase.
E.g.: If you purchased your subscription on September 30th, your renewal date will be the 30th of each moth.
All though we'd be sad to see you go, you may cancel your subscription at anytime. :) <gdiv></gdiv>
